New in SendHustle: Instant Reply and Bounce Detection

SendHustle has always immediately detected when your prospects open and/or click your messages — and now, SendHustle also immediately detects when you receive a reply or when one of your messages bounce!

In the past, it took a few hours for SendHustle to process replies and bounces due to the sheer number of accounts in our system (when you’ve got 1,000,000+ people using your email platform, that’s a whole lot of accounts to process).

But we re-engineered the entire process to make the process at least 99.999537% faster — going from a few hours to less than a few seconds.

In fact, based on our tests, that means SendHustle now has the fastest reply and bounce detection of any email outreach platform!

Why Instant Reply/Bounce Detection Is Valuable for You

Here’s why instant detection of replies and bounces will help you create, send, and manage your campaigns even better than before.

Up-to-the-second accurate reports

No more waiting for your reports to catch up to the emails you’re seeing in your inbox.

With instant reply and bounce detection, your SendHustle reports now show you exactly where your campaign stands every time you check them.

If you’re using SendHustle’s shareable web-based report, your teammates, bosses, and clients will see the most accurate numbers possible — meaning you won’t have to tell them, “I promise we got replies, just wait for the report to update.”

Good for auto follow-up sequences

With auto follow-up sequences in SendHustle, you can set your follow-up messages to stop when a recipient opens, clicks, replies, or either clicks or replies.

With slower reply detection, we heard some concern around auto follow-ups going out to prospects whose replies were not yet detected. SendHustle actually would scan your account for replies right before sending an auto follow-up batch… but if you didn’t know that, it could cause concern.

Now that’s something you don’t have to worry about. With instant replies, you won’t have to worry about SendHustle not noticing replies — even if they reply just moments before the auto follow-up is scheduled.

Good for A/B testing

Want to run an A/B test on your SendHustle campaign and choose your winning variation (or have SendHustle automatically pick the winner) based on the number of replies?

With instant reply detection, now you can feel confident using a shorter A/B testing time window if you’re judging on replies. And you can also be sure every reply you see in your inbox will count toward the final verdict — even replies that come in right before the decision.

Good for blazing through responses to interested prospects with The Reply Project

The Reply Project is SendHustle’s tool for getting through responding to emails in record time. And it’s baked into SendHustle to help you blaze through replying to the responses to your campaign.

Now when you click on the Replies number in your reports and launch The Reply Project to send responses, you’ll see every reply without the delays.

Then The Reply Project will open up each reply and you can either type in a message or use templates or ChatGPT for even faster responses.

Good for teams who use shared bounces

SendHustle’s global bounce feature lets teams “share” bounce lists (both everyone using the same Google Workspace domain and everyone on your SendHustle team plan).

When you have global bounces enabled, SendHustle will automatically suppress any emails you try to send to addresses on any of your teammates’ bounce lists.

With instant bounce detection, you can be confident your bounce lists are up-to-the-second accurate — eliminating the risk of anyone on your team sending to an address that already bounced for another teammate.

Opens up more AMAZING upcoming features

Instant reply detection opens the door for some highly-requested features that will help SendHustle become an even faster, more efficient, and more effective way to run your campaigns.

Look for things like reply automation, spreading campaigns across multiple accounts, and more — they’re coming soon, and they’re all thanks to instant reply detection.

Why Building Instant Reply/Bounce Detection Was the Biggest Technical Challenge Since SendHustle Launched

So… it turns out that detecting instant replies and bounces for the 1,000,000+ accounts using SendHustle was a little bit challenging.

And by that, I mean it was the most technically-challenging project I’ve encountered in the eight years since I built SendHustle.

I tweeted about the process here if you’re curious about all that went into this…

A few weeks ago, I decided I wanted SendHustle to have the fastest reply/bounce detection system of any email outreach platform in existence.

It turned out to be the most technically challenging project since we launched. (1/9)
👇

— Ajay Goel (@PartTimeSnob) August 30, 2023

Getting Instant Reply/Bounce Detection in Your SendHustle Account

Good news: If you’re a SendHustle user, you automatically have instant reply and bounce notifications active in your account — no action needed on your end.

If you’re not a SendHustle user yet, you can try SendHustle for free (and yes, instant reply and bounce detection is active for free users). Get started by downloading the Chrome extension — no credit card required — and you’ll be sending campaigns in a matter of minutes.